At CoeurSweat EXT

Sweat EXT

Overview


Sweat EXT earns overwhelmingly positive customer sentiment, with customers consistently praising its exceptional instructors, transformative workout quality, and clean, welcoming studio environment.

Reviews

67

All time

Average rating

4.6

All time

Average sentiment

+0.72

All time

Positive reviews

90%

All time

Review activity

Reviews per quarter, by sentiment

PositiveNeutralNegative

Top strengths

Topics reviewers are happiest about

  • results100% positive

    20 mentions

  • quality96% positive

    56 mentions

  • staff94% positive

    49 mentions

Needs attention

Topics with the most complaints

  • communication100% negative

    3 mentions

Standout reviews

Specific feedback that reads well

  • “I just attended Taylor’s class and it was great. I workout 3x per week and Taylor’s class pushed me to the max. She and her class are a vibe. I highly recommend her class to start the day—you’ll feel both energized and relaxed. I will be back next week. ~T. Harper”

    ★ 5GoogleSep 10

  • “This is the beginning of week 2 for me and I have to say I’m definitely getting an annual pass! Every trainer is amazing but I have really found a liking to Angelica’s classes! She is such an amazing instructor and she encourages you too keep going even when your body says otherwise! I have enjoyed my experience and can’t wait to see my full results after a year! I’m trying to go 5 days a week”

    ★ 5GoogleJun 16

  • “I checked out SweatExt last weekend for a class, and it was awesome! The staff was very friendly in checking me in and explaining the facilities. The workout was intense which was much needed. It's a nice combination of yoga, Pilates and HIIT at a good pace - pulling the best parts of each type of workout. I could feel it immediately partially from the ankle weights and partially from the heat. I'll definitely go back!”

    ★ 5YelpJun 13

  • “I was visiting Atlanta over the weekend and decided I wanted to take a hot Pilates class. Upon arriving, I was confused with the parking — Sweat EXT provided us with free parking long enough to take a class and once we stepped inside the facility, we were able to register our car on their device. Besides that small stressful moment, I had a phenomenal class with Taylor. Vibes were immaculate and her playlist had me fired up! Clean and organized facility. Showers and bathrooms also had toiletries in case you forget to pack some (which I did and they came in clutch :) 10/10 recommend!”

    ★ 4GoogleJun 4

Recommended next steps

  1. 1

    Automate a pre-class onboarding email to all first-time bookers that includes the waiver link, check-in instructions, parking details, and what to expect — sent at least 24 hours before their class.

    low
  2. 2

    Brief front-desk and reception staff on empathetic first-visit protocols, including a checklist to proactively confirm waivers are completed before class day and a script for handling edge cases without turning new clients away.

    low
  3. 3

    Implement a documented daily and weekly cleaning schedule for showers and locker rooms, with a visible sign-off log posted in the facility so members can see when cleaning last occurred.

    medium